Cape Town Lodges
PRIVACY POLICY
We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. Your privacy matters to us, so please do take the time to read this information which explains:
What types of personal data we collect and why we collect it. When and how we may share personal data with other organisations. The choices you have, including how to access and update your personal data.
We at Cape Town Lodges care about data protection and your privacy. In this privacy policy, we want to inform you about how we process your personal data and what rights you have when you use our website. Personal data is all information that relates to you, such as name, contact information, payment details, personal ID numbers etc. We mainly process your personal data for the following purposes:
To process your booking request from you directly, a group you are travelling with or via an agent that is processing the booking for you. This includes all requests such as transport, dinner options, surf lesson level and so on. To market our services. To sign you up to receive newsletters and offers. To answer your questions about our services. To assess your application to join one of our teams. You have several rights according to data protection law. For example, you always have a right to object against marketing at any time. You can also read about how to affect our processing of your personal data – what rights you have.
Do you want to know more? Please read our detailed explanations below. Read more about how, why and for how long a period we process your personal data.
What Data Does Cape Town Lodges Store About You?
To process your booking, send newsletters, or provide you with photo memories from your stay with us, Cape Town Lodges may collect your name, address, telephone number, birth date, nationality, gender, email, emergency contact name and phone number, passport information, medical conditions relevant to your safety, food preferences, package type requested, arrival information, allergies, medication use, purchase history, and photos or videos of you (with your consent).
Who is Responsible for the Processing of Your Personal Data?
Shoreline Adventures, 4 Spray Road, Blouberg, 7443, South Africa, is responsible for the processing of your personal data when Cape Town Lodges processes your data for its own purposes as described below.
How We Use Your Personal Data
We mainly process your personal data for the following purposes:
– To process your booking request.
– To market our services.
– To sign you up to receive newsletters and offers.
– To answer your questions about our services.
– To assess your application to join one of our teams.
Your Rights
You have several rights according to data protection law. For example, you always have the right to object to marketing at any time. You can also read about how to affect our processing of your personal data – what rights you have.
Do You Have to Provide Your Personal Data?
Generally, it is always your choice what personal data to share with us. However, some personal data is necessary for us to process your booking and fulfill our commitment to you. If you do not provide us with the necessary information, we will not be able to fulfill our commitments to you.
Who Can Gain Access to Your Personal Data?
Your personal data is only processed by PE Ganse International. However, your personal data will be shared with our suppliers when necessary to deliver the service you have requested or to execute your purchase contract with us.
How Long Do We Store Your Personal Data?
We never save data longer than we need to and only use your personal data for the purposes set out in this policy. After this time, we will safely remove your personal data. The personal data we collect via a booking is stored in our customer database for five years. If you make a new booking within five years of your return date, information about previous bookings/products will be saved for another five years.
How Can You Affect Our Processing of Your Personal Data?
According to data protection legislation, you have several rights to affect our processing of your personal data.
1. Right to Withdraw Consent and to Object to Processing: You have the right to withdraw a given consent for the processing of your personal data. Your withdrawal will have effect from the time of your withdrawal. 2. Right to Access: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you and to gain access to your personal data. 3. Right to Rectification: You have the right to obtain rectification of any inaccurate personal data concerning you and to ask us to have incomplete personal data completed. 4. Right to Erasure (“The Right to Be Forgotten”) and Restriction of Processing: Under certain circumstances, you have the right to request erasure of your personal data or restrict its processing. 5. Right to Lodge a Complaint to a Supervisory Authority You always have the right to lodge a complaint with a supervisory authority. 6. Right to Data Portability: You have the right to ask us to transfer certain parts of your personal data to another company.
Contact Information
For any questions regarding our processing of your personal data or if you want to exercise any of your rights, please contact us: hey@capetownlodges.com
We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. Your privacy matters to us, so please do take the time to read this information which explains:
What types of personal data we collect and why we collect it. When and how we may share personal data with other organisations. The choices you have, including how to access and update your personal data.
We at Cape Town Lodges care about data protection and your privacy. In this privacy policy, we want to inform you about how we process your personal data and what rights you have when you use our website. Personal data is all information that relates to you, such as name, contact information, payment details, personal ID numbers etc. We mainly process your personal data for the following purposes:
To process your booking request from you directly, a group you are travelling with or via an agent that is processing the booking for you. This includes all requests such as transport, dinner options, surf lesson level and so on. To market our services. To sign you up to receive newsletters and offers. To answer your questions about our services. To assess your application to join one of our teams. You have several rights according to data protection law. For example, you always have a right to object against marketing at any time. You can also read about how to affect our processing of your personal data – what rights you have.
Do you want to know more? Please read our detailed explanations below. Read more about how, why and for how long a period we process your personal data.
What Data Does Cape Town Lodges Store About You?
To process your booking, send newsletters, or provide you with photo memories from your stay with us, Cape Town Lodges may collect your name, address, telephone number, birth date, nationality, gender, email, emergency contact name and phone number, passport information, medical conditions relevant to your safety, food preferences, package type requested, arrival information, allergies, medication use, purchase history, and photos or videos of you (with your consent).
Who is Responsible for the Processing of Your Personal Data?
Shoreline Adventures, 4 Spray Road, Blouberg, 7443, South Africa, is responsible for the processing of your personal data when Cape Town Lodges processes your data for its own purposes as described below.
How We Use Your Personal Data
We mainly process your personal data for the following purposes:
– To process your booking request.
– To market our services.
– To sign you up to receive newsletters and offers.
– To answer your questions about our services.
– To assess your application to join one of our teams.
Your Rights
You have several rights according to data protection law. For example, you always have the right to object to marketing at any time. You can also read about how to affect our processing of your personal data – what rights you have.
Do You Have to Provide Your Personal Data?
Generally, it is always your choice what personal data to share with us. However, some personal data is necessary for us to process your booking and fulfill our commitment to you. If you do not provide us with the necessary information, we will not be able to fulfill our commitments to you.
Who Can Gain Access to Your Personal Data?
Your personal data is only processed by PE Ganse International. However, your personal data will be shared with our suppliers when necessary to deliver the service you have requested or to execute your purchase contract with us.
How Long Do We Store Your Personal Data?
We never save data longer than we need to and only use your personal data for the purposes set out in this policy. After this time, we will safely remove your personal data. The personal data we collect via a booking is stored in our customer database for five years. If you make a new booking within five years of your return date, information about previous bookings/products will be saved for another five years.
How Can You Affect Our Processing of Your Personal Data?
According to data protection legislation, you have several rights to affect our processing of your personal data.
1. Right to Withdraw Consent and to Object to Processing: You have the right to withdraw a given consent for the processing of your personal data. Your withdrawal will have effect from the time of your withdrawal. 2. Right to Access: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you and to gain access to your personal data. 3. Right to Rectification: You have the right to obtain rectification of any inaccurate personal data concerning you and to ask us to have incomplete personal data completed. 4. Right to Erasure (“The Right to Be Forgotten”) and Restriction of Processing: Under certain circumstances, you have the right to request erasure of your personal data or restrict its processing. 5. Right to Lodge a Complaint to a Supervisory Authority You always have the right to lodge a complaint with a supervisory authority. 6. Right to Data Portability: You have the right to ask us to transfer certain parts of your personal data to another company.
Contact Information
For any questions regarding our processing of your personal data or if you want to exercise any of your rights, please contact us: hey@capetownlodges.com