{"id":131909,"date":"2024-06-28T15:11:42","date_gmt":"2024-06-28T13:11:42","guid":{"rendered":"https:\/\/capetownlodges.com\/?page_id=131909"},"modified":"2024-06-28T15:32:30","modified_gmt":"2024-06-28T13:32:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/capetownlodges.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;60&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-wayh&#8221; back_image=&#8221;131548&#8243; back_position=&#8221;center bottom&#8221; parallax=&#8221;yes&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_bottom_divider=&#8221;default&#8221; bottom_divider=&#8221;gradient&#8221; shape_bottom_h_use_pixel=&#8221;true&#8221; shape_bottom_height_percent=&#8221;100&#8243; shape_bottom_color=&#8221;color-wayh&#8221; shape_bottom_opacity=&#8221;50&#8243; shape_bottom_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;164473&#8243; back_color_type=&#8221;uncode-palette&#8221; shape_bottom_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;139195&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; text_transform=&#8221;uppercase&#8221; text_height=&#8221;fontheight-578034&#8243; text_uppercase=&#8221;&#8221; uncode_shortcode_id=&#8221;646969&#8243;]FAQ[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;478815&#8243;]Frequently Asked Questions[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;681512&#8243; el_class=&#8221;test-three&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; radius=&#8221;std&#8221; shadow=&#8221;std&#8221; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;591399&#8243; column_width_pixel=&#8221;1000&#8243;][vc_accordion no_toggle=&#8221;yes&#8221; typography=&#8221;advanced&#8221; sign_size=&#8221;md&#8221; content_border=&#8221;yes&#8221; title_padding=&#8221;yes&#8221; gutter_simple=&#8221;1&#8243; no_h_padding=&#8221;yes&#8221; titles_size=&#8221;h5&#8243; titles_weight=&#8221;600&#8243; uncode_shortcode_id=&#8221;199621&#8243; active_tab=&#8221;0&#8243;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Is there a place to park my car?&#8221; tab_id=&#8221;1671541890-1-6216728529668951715764968962&#8243;][vc_column_text uncode_shortcode_id=&#8221;112091&#8243;]Yes, we have parking available for our guests.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Are towels and linens included?&#8221; tab_id=&#8221;1671541890-2-7416728529668951715764968962&#8243;][vc_column_text uncode_shortcode_id=&#8221;215011&#8243;]Yes, we provide fresh towels and linens for all our guests. If you need extra, just let us know![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Do you allow kids at your property?&#8221; tab_id=&#8221;1671542087726-2-116728529668951715764968962&#8243;][vc_column_text uncode_shortcode_id=&#8221;167628&#8243;]Yes of course! We love to host everyone at our Lodge! One guest in the reservation does need to be over the age of 18.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Is there Wi-Fi available at the lodge?&#8221; tab_id=&#8221;292da2c4-9bc3-616728529668951715764968962&#8243;][vc_column_text uncode_shortcode_id=&#8221;996824&#8243;]Yes, we offer free high-speed Wi-Fi throughout the lodge so you can stay connected and share your adventures online.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;How can I get to the lodge from the airport?&#8221; tab_id=&#8221;b2da8cd6-4d15-81715764968962&#8243;][vc_column_text uncode_shortcode_id=&#8221;253033&#8243;]We recommend booking a shuttle service with us. If you need assistance with transportation, feel free to contact us.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Is there a place to store my surf and kite gear?&#8221; tab_id=&#8221;b2da8cd6-4d15-817157649689622&#8243;][vc_column_text uncode_shortcode_id=&#8221;360841&#8243;]Absolutely! We have a dedicated storage area just for your surfboards and kites, so your gear stays safe and ready for action.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;What are check-in and check-out times?&#8221; tab_id=&#8221;b2da8cd6-4d15-8171576496896254&#8243;][vc_column_text uncode_shortcode_id=&#8221;108807&#8243;]Check-in is at 2 PM and check-out is at 11 AM. But don&#8217;t worry, you&#8217;re welcome to arrive earlier or hang out after checking out! Feel free to use our communal areas and bathroom, so you can shower and chill as long as you need.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Do you offer surf or kiteboarding lessons?&#8221; tab_id=&#8221;b2da8cd6-4d15-817157649689626&#8243;][vc_column_text uncode_shortcode_id=&#8221;108128&#8243;]Yes, we can arrange for professional instructors to give you surf or kiteboarding lessons. Whether you\u2019re a beginner or looking to improve your skills, we\u2019ve got you covered.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Will there be electricity and WiFi during power outages?&#8221; tab_id=&#8221;b2da8cd6-4d15-8171576496896261&#8243;][vc_column_text uncode_shortcode_id=&#8221;902918&#8243;]Sure! We have a reliable backup power system in place to ensure you always have electricity and WiFi, even during load shedding. So, you can stay connected and comfortable at all times.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;0&#8243; title=&#8221;Can I cancel my stay?&#8221; tab_id=&#8221;b2da8cd6-4d15-81715764968962611&#8243;][vc_column_text uncode_shortcode_id=&#8221;125434&#8243;]We offer free rebooking and\/or free cancellation up to 60 days before your arrival date at the lodge. Just send us an email and we will sort it out. You do not need a specific reason for cancelling.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;60&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-wayh&#8221; back_image=&#8221;131548&#8243; back_position=&#8221;center bottom&#8221; parallax=&#8221;yes&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_bottom_divider=&#8221;default&#8221; bottom_divider=&#8221;gradient&#8221; shape_bottom_h_use_pixel=&#8221;true&#8221; shape_bottom_height_percent=&#8221;100&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-131909","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/pages\/131909"}],"collection":[{"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/comments?post=131909"}],"version-history":[{"count":7,"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/pages\/131909\/revisions"}],"predecessor-version":[{"id":131921,"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/pages\/131909\/revisions\/131921"}],"wp:attachment":[{"href":"https:\/\/capetownlodges.com\/wp-json\/wp\/v2\/media?parent=131909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}